You can schedule appointments through multiple convenient methods: call our main line at (808) 941-0018, use our online patient portal, or visit our clinic in person. We offer same-day appointments for urgent care needs and can usually schedule routine appointments within 1-2 weeks. New patients are welcome!

For your first appointment, please bring a valid photo ID, insurance card, list of current medications, medical history information, and any relevant medical records. If you're taking prescription medications, bring the actual bottles or a complete list including dosages. Arrive 15 minutes early to complete registration forms.

Yes! Health Roots Mind offers comprehensive telemedicine services for routine consultations, follow-up appointments, mental health sessions, and certain urgent care needs. Our secure video platform ensures privacy and HIPAA compliance. Telemedicine appointments are covered by most insurance plans and offer convenient healthcare access from home.

Our emergency department is open 24/7, 365 days a year for urgent medical needs. For life-threatening emergencies, always call 911 first. Our urgent care center is open daily from 8 AM to 10 PM for non-life-threatening conditions that require immediate attention. No appointment is needed for urgent care services.

Patients can access their medical records through our secure patient portal, available 24/7. You can view test results, medication lists, visit summaries, and upcoming appointments. For official copies of medical records, complete our authorization form at the front desk or download it from our website. Records are typically available within 3-5 business days.

Absolutely! We have a dedicated pediatric department providing comprehensive healthcare for infants, children, and adolescents up to age 18. Our pediatricians offer well-child visits, vaccinations, school physicals, developmental screenings, and treatment for childhood illnesses. Our child-friendly environment makes healthcare visits comfortable for young patients.

We accept cash, credit cards, debit cards, and personal checks. For larger medical expenses, we offer flexible payment plans and can connect you with medical financing companies. Our billing department can help you understand your insurance coverage and out-of-pocket costs. We also offer discounts for uninsured patients who pay at the time of service.